We are a brand-new model of marketplace in the ecommerce industry. Different with those well-known ones which have a single website for the customers, we are a cluster of individual websites which are specialized in various categories including mens’ and womens’ clothes, electronics, garden wares, toys and other general merchandises.

Why are we using numerous websites? We may have a different view on the future of ecommerce industry, thus a different business model with the traditional marketplaces. Before, when you need something, you goes to the marketplace to search, compare and purchase. This is a traditional “PULL” model. Now and in the future, with the development of AI and machine learning technology, we may “PUSH” the items likely according to your needs. In this new business trend, we need more flexible and more category focused interface catering to your experience. Thus, we leverage different websites in different categories.

Shopping shall always have the enjoyable momentum more than a rational decision. Our mission is to secure it for you.

How can I have the trust on these websites? Customer service is something never can be compromised whatever a business model it is. We hold and insist on this concept, therefore, we have a unified after-sale customer service procedure, which is known as the “CARE” system. With this CARE system, you may track your package, contact the seller or initial the dispute whichever website you made the purchase on.

Moreover, on this etailplace.com website, “Harbor”, we have listed all the participating websites for your convenient navigation.

Stay assured with etailplace. We appear to you in different looks, but serve you in one standard.